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Frequently Asked Questions

  • How do you return endoscopes to manufacturers specifications?
    We have complete lens plans for all types of endoscopes. These plans allow us to match necessary replacement parts.

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  • Do you use manufacturers' parts?
    All parts are made to specifically meet the parameters of the original scope design.

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  • How do I sterilize my repaired endoscopes?
    All scopes may be sterilized as per original manufacturer's specifications.

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  • What's your warranty on new scopes?
    One-year warranty on seal integrity and workmanship.

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  • Will your replacement endoscopes fit all my instrumentation?
    Replacement endoscopes are available to fit all brands of equipment.

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  • What if I am not happy with my repair?
    N-Tech Endoscopy will not charge for any repair that you are not satisfied with.

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  • Are your technicians certified?
    Our technicians are trained in our manufacturing facility and complete a multi-tier certificate program.

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  • Do you have insurance coverage?
    N-Tech Endoscopy has complete liability insurance coverage.

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  • What about loaners?
    Free loaners are available in advance.

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  • Do you provide in-services?
    In-services are provided including a complete inventory of your endoscopes upon a signed contract with your facility.

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